Why can't I log into my Subscription Shop?

Having trouble logging into your subscription dashboard to manage your subscription shop? If you can't log into your subscription dashboard to manage your subscription website, there are a few things you need to make sure.

  1. You are not mistyping your email or password  
  2. CAPS lock is not turned on unless it is necessary
  3. You are logging into your shop

If your issue still persists, please choose from the table of contents if you are a customer or a shop owner.

Are you a Shop Owner or a Subscriber?

Logging in as a Subscriber

To be sure you are logging into the correct page, visit the home page of your subscription.

On the top right, you will find the Subscriber Login, click it.

Here, enter your login details and click sign in.

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If you see the error "Email address not found, did you sign-up with a different email address?" Make sure the top of your page says "Customer Login" and not "Manage My Shop"

Are you still unable to log in? Then click on forgot password.

Here, enter your email ID and submit, you will receive a password reset link to change your password.

We hope you were able to resolve your login problem. If it still persists, please reach out to our live chat for more assistance.


Logging in as a Shop Owner

First, make sure you are logging into your shop. To log into your shop, click on "Locate My Shop".

click locate my shop on the Subscribie home page

This will take you to the shop owner login page. Type in the email registered with your shop and click "Go to my shop"

Click Go to my shop

You will now be taken to your shop's login page where you can log into your dashboard and edit your subscription shop to your needs.

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If you don't remember your password, you can generate a one-time magic login that will send a login link directly to your email!
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You could also choose "Forgot your password?" to make a new password.
Enter your email and password then click Login

If you are still unable to log in, please get in touch with us through our live chat on the website.