Why can't I log in to my Account?
Unable to log into your subscription account as a customer? Here are some quick ways to resolve your login issue
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Are you unable to log into your account as a customer? First please make sure that:
- Your email or password is not misspelt.
- CAPS lock is not turned on unless necessary.
- You are logging into the customer login page.
To be sure you are logging into the correct page, visit the home page of your subscription.
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On the top right, you will find the Subscriber Login, click it.
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Here, enter your login details and click sign in.
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If you see the error "Email address not found, did you sign-up with a different email address?" Make sure the top of your page says "Customer Login" and not "Manage My Shop"
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Are you still unable to log in? Then click on forgot password.
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Here, enter your email ID and submit, you will receive a password reset link to change your password.
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