Why can't I log in to my Account?
Unable to log into your subscription account as a customer? Here are some quick ways to resolve your login issue
Are you unable to log into your account as a customer? First please make sure that:
- Your email or password is not misspelt.
- CAPS lock is not turned on unless necessary.
- You are logging into the customer login page.
To be sure you are logging into the correct page, visit the home page of your subscription.
On the top right, you will find the Subscriber Login, click it.
Here, enter your login details and click sign in.
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If you see the error "Email address not found, did you sign-up with a different email address?" Make sure the top of your page says "Customer Login" and not "Manage My Shop"
Are you still unable to log in? Then click on forgot password.
Here, enter your email ID and submit, you will receive a password reset link to change your password.
