Easily Refund Customer Subscriptions

If you run a subscription-based business, you know how important it is to keep your customers happy and loyal. Sometimes, that means issuing a refund when things don't go as planned. Whether it's a technical glitch, a change of mind, or a customer service issue, you want to make sure your customers feel valued and respected.

That's why Subscribie makes it easy for you to refund your customers in just a few clicks. Here's how to do it in three simple steps:

Steps to Refund a Subscription Transaction

Step 1: In your dashboard, go to View Transactions / Manage Refunds under the All Transactions / Manage Refunds tab.

Step 2: View the transaction you would like to refund and click Refund.

Step 3: You will now be prompted with a box asking if you are sure you want to refund, so choose Yes.

You have now successfully initiated your refund, you can rest assured that your customer will receive their refund within 3 to 10 business days.

If you want to learn more about how Subscribie can help you grow your subscription business, sign up to Subscribie today and get access to all our features and the support you need to create your own subscription website in minutes.